Inclusive Leadership Training by Heike Geiling

Inclusive Leadership Training

I enable leaders of diverse and international teams to bridge cultural gaps and improve performance.

Inclusive Leadership Training by Heike Geiling
Inclusive Leadership Training

I enable leaders of diverse and international teams to bridge cultural gaps and improve performance.

What is inclusive leadership how does it help me develop my leadership skills?

Leading an international and diverse team can be challenging. Companies are hiring more diverse talent, but they often do not provide sufficient support for the leaders of this diverse talent. Dealing with diversity can stretch our leadership skills to the limit.

Adapting your leadership style to the diversity of your team will help you reduce misunderstandings, arguments, frustration, turnover and confusion. Understanding and leveraging personal and cultural differences is a competitive advantage of successful organisations.

Leaders who understand this principle will lead their teams to higher productivity, better collaboration, more learning opportunities and, most importantly, a lot more fun at work!

Get in touch with me and let’s discuss what I can do to help you.

About

Hi, I am Heike, your Inclusive Leadership Expert.

Hello! I’m Heike, your Inclusive Leadership Expert and the proud founder of the Inclusive Leadership Alliance, a global network connecting leaders of diverse and international teams.

My journey in leadership spans more than 15 years across a variety of industries, where I’ve had the privilege of leading teams both small and large. This professional odyssey has unearthed my fervor for intercultural communication and the nuances of leadership styles dictated by cultural diversity. It also honed my ability to communicate with clarity and sensitivity.

This passion has now become my second career, empowering leaders and teams to bridge cultural gaps and improve their performance. I provide coaching and training to individuals and groups working in international settings, all with the common goal of enhancing collaboration across cultural boundaries. Together, we aim to cultivate a deep sense of belonging and minimise the unintentional breaches of values that can lead to frustration, disappointment, and distraction from our core objectives.
I firmly believe that cultural differences, when harnessed strategically, can drive personal, team, and organisational growth. Working with me will not only help you discover your passion and purpose but also unlock the full potential of your team. Expect improved communication, increased performance, and reduced frustration and turnover as you embark on this journey.
With a rich background as an expat and an expat partner for over 17 years, I’ve been through the various stages of expatriation many times. I understand the mixed emotions of excitement and isolation that can accompany such experiences. I’m familiar with the challenges of culture shock and have the know-how to overcome it. When our usual reference points fail us in a new cultural context, it is essential to rely on our inner compass. The more you understand it, the better it can guide you.

Currently living in Basel, Switzerland, I serve my global clients online and face to face. I bring to the table an array of qualifications, including being an ICA Certified Professional Coach (ICF accredited ACC), a certified intercultural Trainer (BAMIK), a Global DISC Licensed Practitioner, a Growth 2.0 Licensed Partner, a Certified Saville Wave / Saville Aptitude Practitioner and a proud member of FEW (For Empowering Women).

Quick Snapshot:

Corporate Experience: Over 5 years

Agency Experience: Over 9 years

Entrepreneurial Journey: Over 8 years

Team Leadership: Ranging from 4 to 58 individuals

Multilingual Proficiency: English, French, German, Spanish

Industries: Coaching, Training, Medical Devices, Pharmaceuticals, Food and Nutrition, Media, Public Affairs, Agriculture, Media Architecture/Digital Art

Countries Worked In: Belgium, France, Germany, Japan, Luxembourg, Switzerland

Feel free to reach out, and let’s embark on a transformative journey together!

Do you want to start leading your teams with ease and leverage their diversity?

Are you tired of going round in circles to clarify misunderstandings and to search for motivators to make your team collaborate?

Let’s discuss how you can get there. You just have to take the first step alone, then you’ll have me and a network of leaders by your side!

Inclusive Leadership Training

10 weeks of transformation

We will take a look at your leadership skills and on how you build a high-performing team based on trust with a healthy attitude to conflict where people are committed and hold each other accountable so you can drive your team to success and deliver measurable results.

You will gain clarity on your leadership personality, your values and your motivational drivers. And you will understand how to make everyone benefit from the cognitive diversity in your team.

Become an inclusive leader who adapts their leadership style to the diversity of their team and who encourages their people to be at their best.

The program consists of three 1:1 coaching sessions and 10 group training sessions. You will work with a buddy and be part of the Inclusive Leadership Alliance, a global network of leaders who support each other.

In this program we will work on

Self-awareness

Know yourself and what you value to be able to understand and lead others.

Cultural Intelligence

Understand cultural differences and develop tools to bridge them.

Communication

Communicate with clarity and sensitivity and manage the meta-level to help others grow.

Personal Tool Box

Develop your personal toolbox to create psychological safety, identify motivational drivers and utilise the cognitive diversity in your team.

Inclusive Intelligence

Understand the key factors of successfully working in a diverse team in a very practical approach.

Benefits

Understanding

Be able to understand how someone thinks and processes information based on their set of values, beliefs and experiences.

Empowerment

Empower your team through leading by example: accountability, commitment, and psychological safety drive a team to success.

Conflict management

Identify the causes of conflict and overcome the clashes of values and personalities by creating a meta-level for your team communication.

Inclusive Leadership

Adapt your leadership style to the diversity of your team and understand what is needed from you.

How Do I Work

Using the hive mind to benefit from shared experience and knowledge

In addition to the experience and the knowledge I bring to the table, we will all benefit from the hive mind that a diverse group of leader creates. The structure of the course allows us to share, explore, and benefit from each participant’s knowledge and experience.

Online coaching

Over the course of the 10-week programme you will have three 1:1 coaching sessions with me to define your goals and track your progress.

Online training

Weekly group training sessions will provide you with all the relevant information and knowledge to build your personal toolbox to become a confident inclusive leader.

Worksheets

Worksheets provided between sessions to help you document your progress, reflect on your learning and challenge your beliefs.

LinkedIn Group

At the heart of our Alliance is support and sharing with others. Our platform for developing and celebrating our successes will be a group of like-minded leaders from around the world.

Buddy system

A problem shared is a problem halved. Use the power of regular communication with your buddy to encourage each other to take the next steps.

Email support

Whenever you have an important question between our coaching and training sessions, you can reach me by email.

Testimonials

What my customerssay aboutme

Mukau Sawai
Designing your next career can be a quite lonely task to work on, and you wouldn't know if you have all the key things considered in making your decisions, especially if you also consider your family factor into it. This is why the coaching by Heike was valuable to me, helping me list and put priority to the key elements of my professional and personal life. Other learning she provided me was to think about not just "What" but "When" things need to be achieved, to meet my personal goal. I also admire and thank her style to leave some space during communication, so I can pause and think deeply. She casts great questions that also help me look at my situation from different angles and get to a thought that I couldn't have reached by myself.
Mukau Sawai
Dr. Anette Goubeaud
We have been working with Heike for almost two years now and her facilitation and coaching skills always enthralled the participants. Heike quickly creates a safe space in all her interactions with our teams and manages to actively engage everyone. With her calm and confident approach she can challenge participants to change perspectives, step outside their comfort zones and try different ways of communication. Our teams are working with her in group trainings, group coaching sessions on improved communication skills, and in individual coaching and training sessions. Each time the feedback is outstanding and participants repeatedly ask for additional hours with her. Heike is a reliable, generous and kind person. She is fun loving and easy to work with. Her communication knowledge and skills paired with her international leadership experience provide her with a rich source of references and experience she deliberately shares. Any team or individual who looks for a coach to improve leadership skills, team collaboration and communication should seek her support.
Dr. Anette Goubeaud
Dr. Zita Neumann
I had the great pleasure of meeting Heike at the beginning of this year during a very entertaining team communication training organized by my company. During this training, Heike's calm, professional and sensitive manner made people feel comfortable and safe, allowing them to fully engage in the task of "Improving communication and making presentations exciting". She gave each team member individual advice and recommended small behavioral changes that were easy to implement and gave us little tricks to adapt our behavior according to our personality. I found it to be a very enjoyable "fine-tuning" of behavior and easy to adopt. In a subsequent personal coaching, she taught me strategies and gave me tips to find the right words in unpleasant situations. This helped me a lot in my everyday life. I had great fun working with Heike. With her clear, empathetic, sincere, and warm nature, she quickly gained my trust, and I would do communication training and coaching with her again at any time.
Dr. Zita Neumann
Medical Advisor Rheumatology, Novartis
Annick L.
Heike’s coaching allowed me to become aware of my value, my skills and above all to better understand my professional desires. Working with her allowed me to project myself and open the field of my values ​​and assets. I was able to communicate transparently, without judgement or pressure and obtain competent and emotionally intelligent feedback. Quickly in the operational and the implementation, I benefited with Heike from an authentic and creative support which boosted me. Thank you very much for everything.
Annick L.
BNP Parisbas
Atjona Ndoka
Heike’s support has been crucial in navigating cultural differences as a newcomer in Munich, Germany. Additionally, Heike has coached me on how to successfully manage an international and diverse team of 4. As a Coach, Heike’s strengths rely on her ability to empathise with the client and her professional experience, which make her a very valuable guide to all women in leadership that still struggle with different stigmas in the workplace environment. Thank you Heike for your guidance. This has been a very empowering journey with positive impact in my career.
Atjona Ndoka, Project Manager
PMI
Minako Okuma
There were more than several coaches I had opportunities to work with, and I can confidently state that Heike is one of the top coaches who helped me transform into the person I wanted to be. Her approach helped me to discover what my real need/desires are, what to take to reach my goals, and the strength and courage in me to make that happen. She does so in such natural way so that I never felt I was forced to that direction, but the growth is real. I strongly recommend her to anyone who is looking to grow further in professional life.
Minako Okuma, Senior HR Manager
Valrhona Japon KK

Companies

Heike has worked with people from all kinds of industries:

JGC
SANDOZ

Blog

Through my posts, I aim to share inspiration, insights and the latest research to support you on your inclusive leadership journey.

Empowering Women at Work

Empowering Women at Work

March 8th marked International Women’s Day and took the opportunity to reflect on the journey toward inclusive workplaces for women.

How can we foster Diversity, Equity, and Inclusion (DEI) to empower women at work?
If you’re planning to improve your DEI initiatives, this blog post might help you address the unique challenges women face. Explore actionable steps you can take to champion change for women at work.

read more

Contact

I look forward to hearingfrom you

I look forward to hearing from you

Phone number

+41 76 799 75 45

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Frequently asked questions

Answers to all your remaining questions

Is your question not yet answered? Then feel free to write me an email with your question.

Is your question not yet answered? Then feel free to write me an email with your question.